Our Privacy Policy
Last Updated: Oct 3, 2024
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, tax ID number, military ID number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number
- Location Information, including precise geolocation
- Protected Classifications and Other Personal Characteristics, including military or veteran status
- Inferences from Other Data, including inferences created from other personal information collected
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.
Information from other sources
We may collect personal information about you from third-party sources, including Retail Partners.
The categories of information we may collect include:
Retail Partners
- Personal Identifiers, including Name, Email address, Postal address, Telephone number, and Online Identifiers
- Internet Activity
- Commercial Information, including Purchases
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.
| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity | We delete or anonymize data concerning your use of our website within 20 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Military ID number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Precise geolocation | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 20 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Military ID number, Purchases | We keep customer feedback and correspondence with our customer service for up to 20 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Military ID number, Online Identifiers, Internet Activity, Purchases, Precise geolocation, Inferences created from other personal information collected | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Postal address, Purchases, Precise geolocation | We retain review, survey, and feedback data for up to 20 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Conducting Surveys
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Meeting Compliance & Legal Requirements
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Business Operations Tool, Commerce Software Tools, Customer Support Tools, Cybersecurity Providers, Governance, Risk & Compliance Software, Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Business Operations Tool, Customer Support Tools, Data Analytics Providers, Fraud Prevention Tools, Payment Processors, Professional Services, Retail Partners, and Sales & Marketing Tools |
| Internet Activity | Business Operations Tool, Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Business Operations Tool, Data Analytics Providers, Fraud Prevention Tools, Payment Processors, and Sales & Marketing Tools |
| Commercial Information | Business Operations Tool, Customer Support Tools, Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Ad Networks, Customer Support Tools, Fraud Prevention Tools, Payment Processors, Professional Services, Retail Partners, and Sales & Marketing Tools |
| Financial Information | Business Operations Tool, Customer Support Tools, Payment Processors, Sales & Marketing Tools, and Website Operations Tool | Customer Support Tools, Fraud Prevention Tools, Payment Processors, and Professional Services |
| Location Information | Business Operations Tool, Sales & Marketing Tools, and Website Operations Tool | Fraud Prevention Tools and Sales & Marketing Tools |
| Protected Classifications and Other Personal Characteristics | Website Operations Tool | Fraud Prevention Tools |
| Inferences from Other Data | Website Operations Tool | None |
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